Tendering and awarding FM 

Find the Facility Manager for life

So you can profit in the long term from professional tendering and awarding…

The result: the service provider that takes optimal care of all aspects of building management.

Everything works smoothly, disruptions are dealt with by competent staff, the building leaves the impression of being well looked after.  Satisfied tenants want to stay and employees can concentrate on their core-business.  With the trouble-free introduction of Facilities Management, the scene is set for good cooperation in the future.
Getting to that stage is a long process.  How do you establish who is best suited for providing this service?  Who has qualified staff, use efficient approaches, commands experience and works to an acceptable price?

In short: How do you make your ideal Facility Manager reality?

We not only show you the way, we look after your progress step-by-step to the end – when you have reached your goal and your new Facility Manager is in post and proved effective.

This is how:  

… progressing by efficiently using the right approach to awarding contracts

Together, the service requirements are identified.  From the reliable cleaning team to the innovative and most professional provider of complete solutions: we have the right approach. We have developed different methods with exact requirements to find the right service provider depending on your needs and price expectations. 

…meeting your needs promptly thanks to our basic call for tender documents.

Our call for tender documentation has been developed and tested over years. On the basis of the existing foundation call for tenders, we can consider you specific needs.  

This is not a theoretical process.  Because we are active in operations as well as in strategy, we know what we are talking about.  From the knowledge of the challenges the service provider must address, we deliver a realistic call for tenders that will function in practice.  

….finding the right provider using expert knowledge

Fortunately, we don’t need to start from scratch in considering the various service providers. We know the market: through years of experience and on the basis of our market study conducted in 2006 “Quality management of FM service providers” the first screening is quickly completed.

What remains is the selection of competent Facility Managers who deliver on commitments. We test who best meets the requirements – the range of potential providers is identified.

In negotiations, we are in constant contact with bidders, accompany bidders in visiting the property and answer any remaining questions.  We examine the submitted tenders carefully and address points of detail in interviews with bidders.

This provides a summarised and well founded basis for a decision with a justified recommendation.  Now you only have to say yes to your new facility manager.

To secure an award of contract, we convert the invitation to tender into a corresponding contract. This ensures defined standards are set into the contract.  As a fair outcome of the negotiation, the contract lays the foundation of a long and smooth collaboration. 

In this way we complete the award of contract process for you.

...smooth hand-over through taking care of implementation.

The new facility manager is quickly and smoothly integrated into the property.  Through taking care of this hand-over phase, we ensure that the services are provided as agreed. 

As a neutral party, we are in a position to clarify matters and identify mutually agreeable solutions.  Through our holistic approach and care and the resulting knowledge of the project, supplementary requirements are avoided.

CONCLUSION

Our years of experience, our insight into the market, our knowledge of service providers and the implementation of operations have the following advantages for you:

• Cost/benefit optimisation
• Dead-lines met
• Costs controlled
• High quality
• Continuity
• User satisfaction

The results can be seen – now and into the future.